Memeberbase take Data Protection seriously. Any information collected about you is used in accordance with the General Data Protection Regulations (GDPR) 2016 and the Data Protection Act 2018. This privacy policy discloses the privacy practices for www.memberbasecrm.com. This privacy policy applies to information collected via our Memeberbase.co.uk website, our marketing activity and information we need to be able to work with you.

• What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

We are the sole owners of the information collected on this web site. We never sell, share or rent your data to any other organisation and we will only pass your data on if required to do so by law.

Memeberbase Internet

Information collection, use and sharing

We are the sole owners of the information we collect. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We never sell, share or rent your data to any other organisation and we will only pass your data on if required to do so by law.

We collect information in the following circumstances;

• If you send us an email or complete a form on our website
• When you start to do business with us as a client or supplier
• When you apply for job opportunities on our website.
• When you become a member of our team
• From your company website or public profile
• If you call our Office

What information do we collect?

The information we collect may vary based on what services and information we provide for you;

• Your name, company, job title, email, address and contact number so we know who you are and what services you require from us.
• We collect personal information on job application forms such as your name, address, work history, qualifications and references; along with any other information which you choose to supply us with on your CV
• We keep a record of emails we receive and we send you so that we can supply relevant services for you
• We use cookies to analyse traffic and behaviour on our website - please review our Cookie policy for details

You may refuse to provide us with some or all of your personal information, however, this might restrict how we interact with you.

How do we use your information?

We use your data to:

• Provide you with the services that you have requested
• Keep you informed about what Memeberbase are doing or trends in our sector
• Tell you about changes in our services or new services we feel would be beneficial to you.
• Look after your relationship with us, including:
• Setting up meetings
• Dealing with any problems, enquiries, or complaints you may have
• Resolving queries on invoicing or payment.
• Keeping our records accurate and up to date
• Complying with any legal or contractual obligations we may have
• Measuring the effectiveness of the website.
• Enabling you to apply online for jobs 
• All telephone calls into Memeberbase Office are recorded
• Unless required by law data will be held for 12 months or 6 months for job applications

Unless you ask us not to, we may contact you via email in the future to tell you about recent launches, advertising campaign, services, products, or changes to this privacy policy.

We must notify you in the following circumstances;

• If we suffer a data breach and your data is affected in a way that it poses a risk to your rights and freedoms.
• If we carry out your request to correct/update, erase or not use your data.

Your access to and control over information

You can opt out of receiving information from us at any time by emailing dataprotection@memberbasecrm.com or using the unsubscribe option on our marketing emails.

• The right to request a copy of personal information held about you.
• The right to request that inaccuracies be corrected.
• The right to request us to stop processing your personal data.
• The right to withdraw consent.
• The right to delete the data we hold on you.
• The right to restrict processing.
• The right to request transfer of your data to another controller.
• The right not to be subject to automated decisions.
• The right to lodge a complaint with the Information Commissioner’s Office.

Data security

We take reasonable technical precautions to prevent the loss, misuse or alteration of your personal information including running our website over https. When you submit information, your information is protected both online and offline. We hold your data on secure servers and all of our teams or contractors are briefed and have signed Data Protection Policies.

Our policies and processes ensure your information is only available to our employees who need to see it to do their job, and those employees are highly trained for this responsibility.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 0115 838 9555 or via email.

Contact us

Any questions, queries or comments with regards to this policy or how we handle your personal data are welcomed, even if you wish to be removed from any communications. Please contact us as follows:

Email – dataprotection@memberbasecrm.com
Call – 0115 838 9555
Letter – Data Protection, Memeberbase Internet Ltd, 196 Porchester Road, Nottingham NG3 6LH